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  • Don’t knock the last person’s work

    September 11, 2019

    Some people criticize others’ work to make themselves look better in the eyes of prospective customers. But Nancy Hiller argues that this is a dangerous way of doing business.

  • Business Insurance Is Non-Negotiable

    August 22, 2019

    Nancy Hiller's livelihood is almost entirely dependent on her shop, and while insurance premiums are expensive she can't afford to not pay them

  • Loose-pin butt hinges: a little play may be better than none

    July 10, 2019

    I’m working on a set of built-in cabinets in cherry for a late 1920s house in one of our town’s loveliest historic districts. There are two cabinets flanking a large…

  • Facing Failure

    June 12, 2019

    Some go so far as to claim that failure is the key to success, but things are a little trickier when you’re faced with failure of your own.

  • What to Include in a Written Job Proposal

    May 17, 2019

    Nancy Hiller knows the value of agreed-upon boundaries, managing expectations, and having a written record

  • Consulting With Prospective Clients

    April 18, 2019

    “How do you handle inquiries from prospective customers?” asks a reader. “Do you have any rules for design and project approvals?"

  • The Work/Life Balance of a Pro

    January 25, 2019

    The notion of work-life balance seems to imply that work is, by definition, drudgery. It may well be, for people who hate their jobs.

  • Marketing For Woodworkers: Social Media and SEO

    October 15, 2018

    This is part of a series about different marketing tools for woodworkers. The others are linked below. To be in business, you have to respond to demand; you can’t just…

  • Marketing for Woodworkers: Print Ads

    June 26, 2018

    Darrell Peart credits his ads in print periodicals with making his name one of the most widely known among those who specialize in Arts and Crafts work

  • Marketing for Woodworkers: Shows, festivals, and exhibitions

    May 30, 2018

    This is part of a series about different marketing tools for woodworkers. The others are linked below. To make a living as a furniture maker, you have to sell your…

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