September 11, 2019
Some people criticize others’ work to make themselves look better in the eyes of prospective customers. But Nancy Hiller argues that this is a dangerous way of doing business.
August 22, 2019
Nancy Hiller's livelihood is almost entirely dependent on her shop, and while insurance premiums are expensive she can't afford to not pay them
July 10, 2019
I’m working on a set of built-in cabinets in cherry for a late 1920s house in one of our town’s loveliest historic districts. There are two cabinets flanking a large…
June 12, 2019
Some go so far as to claim that failure is the key to success, but things are a little trickier when you’re faced with failure of your own.
May 17, 2019
Nancy Hiller knows the value of agreed-upon boundaries, managing expectations, and having a written record
April 18, 2019
“How do you handle inquiries from prospective customers?” asks a reader. “Do you have any rules for design and project approvals?"
January 25, 2019
The notion of work-life balance seems to imply that work is, by definition, drudgery. It may well be, for people who hate their jobs.
October 15, 2018
This is part of a series about different marketing tools for woodworkers. The others are linked below. To be in business, you have to respond to demand; you can’t just…
June 26, 2018
Darrell Peart credits his ads in print periodicals with making his name one of the most widely known among those who specialize in Arts and Crafts work
May 30, 2018
This is part of a series about different marketing tools for woodworkers. The others are linked below. To make a living as a furniture maker, you have to sell your…
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