How long has the Sept/Oct magazine been out? Do most people have it in hand? I usually devour new issues in a very short time, but I don’t recognize any of the pictures/articles I see in the online version. I am afraid I never received the issue.
Also, the current issue has not reached me. Has this happened to others? I’m asking before I call to complain. Maybe I’m being impatient?
Replies
Sept/Oct, issue 298 should have been to you weeks ago. Mid August at the latest. Definitely time to call customer service and make sure you subscription is in order.
Mine was very late, so late that I requested a copy by phone. After receiving the "last" available copy my subscription copy showed up.
“[Deleted]”
Nov/Dec subscription hit my mailbox today. Sept/Oct issue is still missing.
Not feeling comfortable with new 'customer service' because my credit card in current use does not show up
online.
The external company just wants me to enter new card info.
Why don't they show last four digits of existing card in use? That would confirm they have the card I think they have. All I want to do is update the expiration date.
I am not getting a good feeling about this situation.
This forum post is now archived. Commenting has been disabled