My Dewalt 12 inch mitre saw ate the blade guard.
I talked to Garth at the Black and Decker dealer in Winnipeg. He ordered the parts, I sent a money order (don’t use credit cards) and less that 2 weeks the parts came in the mail.
Thanks Dewalt. I appreciate the service. Gives me a little more assurance when I stand looking at the racks of tools, the yellow will stand out more now.
Replies
It's good to hear positive news about a tool manufacturer's customer service. So often, it's the opposite!
> Dewalt
I LIKE my DeWalt tools ! Glad to hear they aren't resting on their laurels ( keasters).
I don't use credit cards but have had good luck with my check card from Visa/Wells Fargo.
Speeds up standard shipping: three days from west coast to Colorado and four to five days from east coast.
roc
Give me six hours to chop down a tree and I will spend the first four sharpening the axe. Abraham Lincoln ( 54° shaves )
Edited 3/4/2009 10:22 pm by roc
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