I bought a Jet exhaust fan late last December, still hadn’t heard about $25 rebate, registered on line to be faster, than I had trouble contact anyone to ask what has happened. Finally the lady contacted me and registering on line is of no use, you must also mail in the reciept. Very poor customer service. Do not trust this companies “Rebate” Buy something else!!!
From Jet tools:
Hi Mr. Stiner,<!—-><!—-> <!—->
After you entered it online did you mail in the rebate claim form and the receipt. The receipt needs to be mailed in to show proof of purchase. If you haven’t mailed it as yet please do so before Jan 31st because it has to be postmarked on or before Jan 31st to be honored. <!—-> <!—->
Replies
Did you not read the instructions on the rebate form requiring you to mail in the form along with a copy of the receipt? As I recall, the online registration was merely to allow you to keep track of where in the process your rebate was. I don't think the problem is with Jet, in this case.
Maybe your right. So maybe other may learn from my mistake.
A lot of rebates are offered because of the fact you have to mail in stuff and just the right stuff followed by the hope many people don't bother!
Hold on there big boy.
I believe that the procedure was clearly spelled out on the rebate form. Please don't go attacking the reputation of a company if you made a mistake.
Interesting! First off, I am not a boy, boy. Second, I posted this for others to know they may have trouble with the company. I will agree I may of failed to do excatly what they wanted, but was still a customer and they have not been helpful.
You failed to follow simple instructions and send them proof of purchase and yet you think they are the problem?
Let me guess, you are a proud graduate of th american educational system.------------------------------------
It would indeed be a tragedy if the history of the human race proved to be nothing more than the story of an ape playing with a box of matches on a petrol dump. ~David Ormsby Gore
I don’t know if “airbalance” is a “proud graduate of the American educational system” but it looks like you didn’t graduate from anything. Next time capitalize the word “American”, and what does “th” mean? Were you trying to type the word “the”? Here’s a hint - the “e” is above the “d” on the keyboard."Nothing is more aggravating than an individual who demonstrates no intelligence while attacking another person about their intelligence" - Woodman 2008Edited 1/26/2008 11:51 pm ET by Woodman880
Edited 1/26/2008 11:51 pm ET by Woodman880
The "e" showed up on my screen. american was intentionally uncapitalized.
You are a good reason why.------------------------------------
It would indeed be a tragedy if the history of the human race proved to be nothing more than the story of an ape playing with a box of matches on a petrol dump. ~David Ormsby Gore
What part of "america" are you so proud of? Our illiterate ignorant poulation, our bankrupt economy, our economic model of doing each others laundry and borrowing money and expecting growth? Maybe our propensity for supporting despots or possibly being the arms supplier to the worlds worst? Maybe you are proud that our currency has been used to rob the worlds people of their earnings.
Maybe you are proud that we have joined the elite who torture and imprison people and afford them no legal recourse. What the hell, like the court recently said, they are not really "persons" anyway.
When we make an honest effort at living up to our founding documents I will consider capitalising our countrys name . Meanwile we are merely another of the despotic regimes that darken the face of the earth.
Maybe you are proud to be a citizen of a country that violates the Geneva Convention and tortures and disappears people, you seem to have a lot of company.
Count me out. Before you reply read the declaration of independance and the constitution. If you cannot justify your words and actions within that context you have no right to call yourself an American to my way of thinking.------------------------------------
It would indeed be a tragedy if the history of the human race proved to be nothing more than the story of an ape playing with a box of matches on a petrol dump. ~David Ormsby Gore
Don, why do you persist in trying to drag so many threads into a state of vitriolic bashing of members for the littlest damned thing?!? I've met you in person, you seemed like quite a good guy, I enjoyed the time you and myself and my husband spent in your shop. But in the last few months, your attacks on Knots members have been personal, meanspirited, excessive and unwarranted. Whatever offense these individuals have presented to you, with respect to some frustration you have with our society, attacking them in this way, taking some silly little thing and expressing opinions or speculations about their manhood, education background or IQ doesn't do anything but reveal a small mind on your part -- or something going on in your life that has put you seriously on the edge.
forestgirl -- you can take the girl out of the forest, but you can't take the forest out of the girl ;-)
Edited 1/27/2008 12:20 pm by forestgirl
I've been lurking here for a while and just for the record, hate rebates. I tend to ignore them when budgeting for a product. If one comes through, great, but I will not base a purchase upon whether or not a rebate is involved.
Companies that play that game lose my business. There is usually someone/something else that has a service or product close to what I want or need.
Regarding the tone of some of these threads and posts I find it easier to stay away, in most cases. Who needs the hassle? That being said, Mr G should maybe just take something out back of his shop and shoot it or beat the he77 out of it until he feels better.
Back to lurking. I'm WANTING a hybrid type saw and reading all I can. Rebates will not sway me. ;0)
bum...The unspoken word is capital. We can invest it or we can squander it. -Mark Twain...Be kind to your children....they will choose your nursing home....aim low boys, they're ridin' shetland ponies !!
I'm not a coupon collector either -- why not just lower the price? That said, Steel City sent me their rebate on a machine within 2 weeks of buying it. Others please copy.
Jim
I agree. We know that many firms do this so they can be on record as offering a so called savings. There are probably many studies done by the marketing types that show a large percentage of consumers won't fill out the forms correctly or even bother. More $ in their pocket.
All just a game. If they start splitting hairs over a form being filled out then it is customer dis-service and that will keep me away better than a higher price.
A rebate of $XX.xx on a tool that costs ?$ is lost to me over the years I'll keep a tool. Now, offer me extra "whatsits" or an upgrade and I'll remember that and appreciate it more. I know, it sounds as though I can't make up my mind, but something useful, and extra, offered without any undo hoop jumping on my part is attractive to me.
"Mr/Ms So & so, We appreciate your recent purchase of our______. Enclosed please find replacement _____ for your future needs. Enjoy." Now, that, to me would be outstanding.
Think of the goodwill and repeat business it would bring in without any large ad budgets. Times and money are getting tighter. Someone who thinks out of the box will probably weather them better than most at the same time building a more solid and loyal base of customers for the future. Add that attitude to maintaining the quality that first brought me to your firm and you are the winner.
Just dreaming...............................
...The unspoken word is capital. We can invest it or we can squander it. -Mark Twain...Be kind to your children....they will choose your nursing home....aim low boys, they're ridin' shetland ponies !!
Edited 1/27/2008 3:31 pm by oldbeachbum
"I'm not a coupon collector either -- why not just lower the price?" A rebate or coupon for a marked-down price may be aimed at reducing a bloated inventory. In such a case, it is not feasible to lower a price permanently. Take for example the Steel City saw that's on sale at woodworker.com right now. They would not be able to sell that saw at the reduced price for an extended period of time, but if they must reduce the inventory (at Steel City warehouse, from where they are being shipped) to make room for new models coming out, a good way to do it is to drop the price. Perhaps, as has been speculated, they overestimated how well the right-tilt saw would sell. It costs money to keep stuff in a warehouse.
As far as the Steel City rebates, this is undoubtedly a method of getting people to pay attention to a new company. That rebate can be just the thing to topple customers off the fence, to choosing Steel City rather than Delta, Jet, Shop Fox or General.
forestgirl -- you can take the girl out of the forest, but you can't take the forest out of the girl ;-)
I guess I just have a constitutional aversion to coupons. My idea of hell is waiting in line in a Canadian Tire store while some dozy prat up ahead redeems $100 worth of 5 cent coupons. For the sake of my blood pressure I usually drop what I was going to buy and leave. I think they call it a type-A personality. The SC rebate I did get was on a tool I bought at a wood show, and the rep processed it for me on the spot.
I still don't see why a manufacturer who is overstocked can't just advertise a temporary price-drop. That way he attracts customers, the retailer can't very well ignore it, and everyone is spared unnecessary paperwork.
Jim
"I think they call it a type-A personality." Too funny, yep that's me, too! One nice thing about the age of the internet, much of this stuff has gotten easier, and people are demanding it to continue to be more and more user-friendly. Most rebates at Costco are now at the register. Other rebates can be processed online. The Steel City titanium saw sale was broadcase through Toolseeker and doen't require any paperwork. Wish it had a riving knife, as I now have the $$ in the bank!forestgirl -- you can take the girl out of the forest, but you can't take the forest out of the girl ;-)
bum,
The reason tool manufacturers offer rebates is to pass on the savings to the customer. Otherwise the retailer/dealer/distributor will pocket the savings for themselves instead. Trust me I know!
You clearly have no respect for this country. Try living in North Korea. They really have it all together. Either try and be constructive or don't let the door hit you in the butt.
Paul
I find that I have little in common with mr. green*. But one thing that's certain is that he cares a lot about this country, and that he isn't blinded by what many people mistakenly think is patriotism.
-Steve
*lowercase intentional
Maybe, then, we should all try and be a part of the solution. The easiest thing in the world is to criticize. But isn't it great that we do live in America where we are free to speak our minds without fear.
Paul
Don't believe that for a minute! Try and give an opinion in public without filling out any forms.
I don't capitalize it either! :)
dgreen------------------------------------
It would indeed be a tragedy if the history of the human race proved to be nothing more than the story of an ape playing with a box of matches on a petrol dump. ~David Ormsby Gore
If you want to talk about wodworking or need some information about a tool that I can supply, I can do that without offending you, you want to be an amerikan patriot or an idiot and I will go after you with every tool available.
Edit: The k in amerikan was meant to be
there------------------------------------
It would indeed be a tragedy if the history of the human race proved to be nothing more than the story of an ape playing with a box of matches on a petrol dump. ~David Ormsby Gore
Edited 1/27/2008 3:17 am by dgreen
everyone here needs to take it easy. the original posting was obviously mistaken, and the poster should take responsibility for his mistake, but there is no need to lay into him, or turn this into a slamming of Americans in general. Please do not use this excellent forum for your petty bull-$&#@!
I agree the OP was mistaken and initially almost seemed to take responsibility for his mistake, however subsequent posts disabused me of that notion. He still thinks he was wronged for failing to follow common sense instructions. A casual reading of media would reveal that this is a common attitude in america.
You may feel it's petty, I would ask you to re examine your loyaltys. Truth is truth, countries be dammned.------------------------------------
It would indeed be a tragedy if the history of the human race proved to be nothing more than the story of an ape playing with a box of matches on a petrol dump. ~David Ormsby Gore
What? Do you mean there is no reason to take this person to task? He could not follow simple instructions and chose to use this forum to libel the other party. This is allowable but calling him a moron is not?------------------------------------
It would indeed be a tragedy if the history of the human race proved to be nothing more than the story of an ape playing with a box of matches on a petrol dump. ~David Ormsby Gore
Phony civility does no one any favors. We need to hold ourselves to high standards or these forums and what little other mediums we have to express ourselves will degenerate into politically correct meaningless drivel.------------------------------------
It would indeed be a tragedy if the history of the human race proved to be nothing more than the story of an ape playing with a box of matches on a petrol dump. ~David Ormsby Gore
I have learned to be very carefull with rebates in general. I was cheated out of a $50 rebate by Kingston memory for a rebate on new computer memory. Initially their fault but then my fault for not making good records before I sent them in. I followed their requirements. Sent everything in that was required. After 6 weeks I had not recieved the rebate so I called . They said they did not recieve the UPC code from the packaging. I know for a fact that I did include it and it was in the envelope before sealing it. So who ever opened the envelope must have allowed it to fall out.
They said if I send them a copy of the UPC they would clear the rebate since I did have everything else. But this is where I failed. I did not make copies of everything, their instructions say make copies and keep for records. So my fault for not having backups.
I now make copies of everythig and keep them until I get the rebate. Then I toss everything.
You say it was your fault but yet you claim you were cheated. Which is it?
If you were in their position would you cut a check to someone who had no proof of purchase?------------------------------------
It would indeed be a tragedy if the history of the human race proved to be nothing more than the story of an ape playing with a box of matches on a petrol dump. ~David Ormsby Gore
Actually I gave them proof of purchase! I included the RECIPT, the UPC code, the rebate form, and the second form from inside the packaging. So I followed the rules! The person who opened the envelope must have misplaced the UPC code, that is my only guess.
The reason I said it was my fault is they tell you to copy everything for your records. And was going to allow me to send in a copy of the UPC since I did include everything else that was required! Unfortunately I did not make copies.
Reason I say I was cheated is I know for sure everything required was in the envelope before sealing it! I don't know for a fact but am sure the person who opened the envelope was not carefull and the UPC which was small was misplaced. But there was a register recipt that showed the product, the cost, and date of purchase. But without the UPC from the box, they denied my rebate!
Lesson learned I now copy everything before sending in rebates.
So I did follow the rules, I did have proof of purchase, I did send in what was necessary. So when they deny a rebate becasue one of their employees looses part of it. I do feel cheated. And would think others would as well.
Edited 1/27/2008 5:39 am ET by benhasajeep
That's a whole nother thing. The CEO and his secretary are good people, email me your documentation and I will see what I can do for you,no promises but I will do what I can. I am glad you learned from the experience, but as I said email me the documentation you have and I will do what I can.------------------------------------
It would indeed be a tragedy if the history of the human race proved to be nothing more than the story of an ape playing with a box of matches on a petrol dump. ~David Ormsby Gore
Unfortunately, I did not keep any of the information. The only thing I might have is a recipt. I bought the memory at Best Buy and they give rebate recipts to send in. But it has been over a year and I have no idea where original recipt is. Even though they state no copies allowed. Since I did have everything else they were going to allow me to send in a copy of the UPC. But unfortunately I did not copy it before putting it in the envelope. So my claim was denied due to not providing the UPC.
I have gone past it. I was just replying not really to knock on Kingston, but to warn people to make copies of everything. In case there is an issue, you may be able to fix it if you keep copies / records.
I got a rebate from them on my Jet DC even though it wasn't the exact model shown in their rebate flyer. After the rebate the DC was less than half price.
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