Replies

1. 
   forestgirl | Apr 04, 2003 02:43am | #1

   I seem to remember something about a glitch that was found in some of the early machines.  Sounds to me like you got a canned message from DeWalt.  Try working your way up the ladder via a telephone call.  I'll check at WWA and see if there's anything at that forum (unless you already have?).

   PS:  Just breezed through WWA, nothing specific, but take a look at the first post in the following thread.  This guy got superb service on a manufacturing defective saw that they'd issued a fix for.

   http://www.woodworking.org/Exchange/Forum2/HTML/008302.html

   forestgirl -- you can take the girl out of the forest, but you can't take the forest out of the girl   ;-)

   
   

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   Edited 4/3/2003 7:49:46 PM ET by forestgirl

2. 
   JackWoody | Apr 04, 2003 06:15am | #2

   Vince,

   Have been using the DW744 for a while now and have experienced similar mis-alignment problems.

   The fence is easily adjustable. Look on the back of the saw for instructions. Two bolts are loosened and the back rail is moved parellel to the blade then re-tightened. If the instructions are not on the saw then consult the owners manuel.

   Once I needed to make a major realignment by "skipping a tooth" on the gear that moves the fence. This was accomplished by hitting the front rail with my hand while pushing down on the fine adjustment knob.

   All of these saws I've been using were other people's and just yesterday ordered one for myself so I've never read the owners manuel. Neither did any body else so they bring there saws to me to adjust. Good for a sixpac!!

   Could go into more detail but due to the latness of the hour and another ten hours to put in tomorrow......

   Hope this helps.

   Jack.

3. 
   mattsanf | Apr 04, 2003 08:53pm | #3

   Try calling DW customer service rather than emailing them.  I go the canned response that you got via an email on a DW746 problem, but they were very helpful via phone and fixed my problem.

   Matt

4. 
   vinced4 | Apr 05, 2003 03:13am | #4

   Thanks for all the good advice.  I too have had very good experiences with DeWalt customer service in the past and will try an old fashioned phone call.  vince

   PS--i have readjusted the fence before, i was just curious if anyone else was experiencing the need for this kind of a "tune-up" on a periodic basis.  Thanks again.  vince