Just an FYI for anyone who has had problems with broken sprockets on these machines. The problem is caused by a design flaw which causes the bearings to seize and the sprockets to break. This problem has been corrected in models produced after February of 2004. There is a date code/bar code on the side of the box that indicates the production run. If it reads 2004 its O.K. if it reads 2003 then there is a chance that you will have a problem. It is not occuring on every planer and other than this the planers are performing well above average.
The customers that I have sold them to and have not had a problem are saying nothing but good stuff. Those that have had problems are still saying good things because DeWalt is addressing the problem in a highly professional manner and taking very good care of their customers.
Sincerely;
The Tool Guy
Replies
I'm very glad to hear that DeWalt has taken care of the design problem and is providing good customer service to those who bought the defective machines. What greatly disappoints me is that this appears to be the 2nd time* in the last very few years that DeWalt has released a machine to the public that wasn't thoroughly tested and had obvious design problems. It's beyond me why they don't discover and correct these problems before production starts. Damage to their reputation is sure to follow such oversights.
*the "first time" was the release of the 746-style table saw -- didn't it have an inherent problem with the fence mechanism?
forestgirl -- you can take the girl out of the forest, but you can't take the forest out of the girl ;-)
Another proud member of the "I Rocked With ToolDoc Club" .... :>)
You mention that Dewalt has been "good" with customer service--can you elaborate? Did they return the entire machine due to design flaw, or just replace the broken sprocket?
My experience with the 735: When the sprocket broke (planing a small amount of a soft wood with probably less than 1/2 hour on the machine), I called the number in the warranty book. The person who answered, referred me to another number to call (who handles repairs). Dewalt never mentioned that this has been a problem. When I asked if it was a problem, they said they had a "few" problems with the sprocket, and never mentioned the bearings--and never mentioned that it was a design flaw that they would handle.
Sooo when I called the repair place they said to bring it in (a 70 mile drive one way) to replace the sprocket only. I asked if they could send one to me and I'd replace it...sure, if I paid for the sprocket and shipping...Which is what I ended up doing...
I would like to think that if this is a "design flaw" the problem would be taken care of (the bearing situation) and not the symptom (the sprocket)...Anyone out there feel the same? Any Dewalt customer service people out there willing to stand behind their product?
In my opinion, DeWalt should have sent a pick-up tag to you to retrieve the faulty machine, and sent you a new one.
There's really no excuse for using the first 100 buyers as their final "test run" for these machines.forestgirl -- you can take the girl out of the forest, but you can't take the forest out of the girl ;-)Another proud member of the "I Rocked With ToolDoc Club" .... :>)
DeWalt's authorized repair centers seem to be just a repair guy who's had DeWalt Training. They may or may not be aware of the problem depending upon how interested they are in doing their jobs. Althought they are reps, I would question as to how closely they are monitored.
When a customer purchases a DeWalt product from someone other than a DeWalt authorized dealer they will be forced to use the repair centers as their first course of action. In my customers case, he simply called us and we took it directly to our sales rep. Our rep took it on to the next level. In one instance a new set of sprockets were sent out, (free of charge and shipping). They again broke so a new planer was sent, again, free of charge and shipping.
But wait...There's more !.... The customer came in today, (just happened he was comming to town), and dropped off the bad planer, (we were going to issue a call tag for it). So anyway, he comes into the store and drops off the planer and then hands us his purchase receipt. Guess what.. He bought it at another store down the street! Not a problem... we just transferred the paper work to the other store and he was on his way... a little embarassed but happy none the less. He'll be back and that's what matters. Sincerely;
The Tool Guy
"He'll be back and that's what matters." You are a smart man!forestgirl -- you can take the girl out of the forest, but you can't take the forest out of the girl ;-)Another proud member of the "I Rocked With ToolDoc Club" .... :>)
Tool Guy ---
Let me ask a more general question about the quality of Dewalt tools, since you are in a great position to know more than the typical consumer.
But first, a preamble: I am old enough to remember when B&D produced a quality line of industrial tools. Then they seemed to shift their overall emphasis to consumer level tools; at the same time, they seemed to start shaving costs with the professional stuff, and the quality began to suffer. As a result, B&D's reputation among industrial users slid into the pits, and sales declined dramatically.
To remedy this situation, they resurrected an old and respected brand name (Dewalt), and devoted all their efforts to building this line for professional users. For the first few years, all these tools seemed to be manufactured to high quality standards. And they managed to win a high market share in the tool business.
But judging from what I read in these forums, and what I hear on the street, the old process of cutting corners and shaving costs seems to be unfolding once again -- with the result that Dewalt tools do not have either the quality or reliability they had a few years ago.
Is this a misperception on my part, or are you seeing the same thing -- from your vantage point in selling a broad array of brands?
Nikkiwood, I think your right, quality had gone down in Dewalt tools. I'm a sales rep on the east coast ( no I don;t sell dewalt tools) and I have been hearing more and more problems with the dewalt products,manufactures are cutting quality for price, they want volume, the more they sell, more profit they make, even with the returns of defective tools, and even so to show stock holders that sales are good, to keep stock value up. Every week manufactures come out with a new deal on tools, the more you by the cheaper it is, trying to get market share is the name of the game,and IMO regardless of cost. Belive me its a tough business to sell power tools with all the home centers , and internet fighting for your dollars to buy their products. That's why I suggest you buy your tools from industrial tool stores, who have been serving the industry since selling the first drill and saw to the contractor that built your house. just my opinion
This is an interesting question. DeWalt tools seem to be favored by contractors when they are buying tools for their crews. I suspect it is because they expect them to be abused or stolen and don't feel that investing in a high end tool is going to greatly increase their bottom line. A worker won't mind picking up a DeWalt tool but they'd no sooner look at a Ryobi as use one.
B&D at one time had an industrial grade tool line but it gave way to the likes of Milwaukee. Skill still kicks up a storm with their MAG 77 models but they too have pretty much gone the way of the homeowner. Rigid is making a comeback but only because they have the backing of Metabo. Metabo, now that's an interesting line up.
All of the manufacturers have problems from time to time and when they happen they affect the entire line. Porter Cable's 333 ROS has bearing problems, Bosch's new Jig Saw has a problem with the blower, DeWalt has the problem with their planer and the fact that you don't ever want to drop one of their drills. Jet's SuperSaw is a super dud. Delta's future is in doubt. General International is made in China, General Canada is hard to get. Powermatic is no longer using Baldor Motors, (hasn't been for a while). I could go on forever.
So I guess my answer to your question is that their are good and bad products in all of the tool manufacturers lines. Getting one of the bad ones does not necessarily mean all of their tools are junk.
Sincerely;
The Tool Guy
Thanks for your thoughtful response.
I certainly understand that a given tool in one manufacturer's line can show up with problems.
But I was interested in your general perception on whether or not the overall level of quality/reliability for Dewalt tools has declined in recent years. You are raking in feedback from buyers day in and day out, and if you feel comfortable in doing so, it would be great to have your opinion.
In their effort to shave costs wherever possible, it may well be that Dewalt is no worse than all the other top brands, who are doing the same thing.
If a car buyer has the funds and wants a high quality and reliable car, Toyota (Lexus) and Mercedes have positioned themselves to take this person's money. Is that what is happening with Metabo and Festool?
BTW, what is Metabo's connection with Rigid? I thought all these tools were produced by Emerson, who I understand used to manufacture all the Craftsman stuff.
Nikkiwood, I try to refrain from getting too excited about any of the manufacturers now days. Has DeWalt quality gotten worse... No, if anything it has dramatically improved. Just pickup one of the new 1/2 cordless drills and compare it to the older ones and you'll see that they have made some very big quality leaps.
Are they on a par with Bosch or Makita, quite simply no...And they will never catch Porter Cable. They do have their own niche market though and you can see it with more and more DeWalt yellow on job sites than any other brand. That's is, until the finish crews arrive.
My opinion on DeWalt tools is that they are putting just enough into their quality to be able to distribute a "good enough" product through a vast array of outlets. In doing this they make it possible for the guys in the ditches to get a fast replacement at the local hardware store if need be. To the guys out there banging nails the name of the game is time. More time on the job, less time finding tools = more money in the bank.
GeorgeR was right about one thing, these tools do get abused badly but its not always because people are not as brilliant as we would hope. A lot of the time its because they are racing against the clock and when you do that, things get dropped off of the back of the truck occasionally.
From another perspective:
I have two 12" sliding compound mitre saws that I recommend. Number 1 is the Makita LS1212 and I recommend that for the woodworking contractors and enthusiasts if they are going to be the only ones using it. Number 2 is the DeWalt 12" (blanking on the model number right now) and I recommend it to every rough carpentry crew foreman, supervisor and GC if they are sending it out to the troups. It can take a licking, copes with nails, knots, cement, glue, etc., better but it is not nearly as accurate as the Makita. I keep two or three of the Makita's in stock but I keep about a dozen of the DeWalts.
I hope this answers your question about DeWalt quality.
Sincerely;
The Tool Guy
I think you ought to get out of retail, and start a Consumer Reports for the tool business. I like to read other's experience with individual tools, but your insightful comments always add a very useful perspective.
What can you tell us about Metabo and Festool -- and the former's connection with Rigid?
Thanks again............ Gezuar.
Seems my informant may have mislead me about Metabo. It appears that they are still under their own control. Emerson Electric Co. is at the helm of Rigid.
Metabo is a German company which produces a high quality tool line. I like them and have no problem recommending them but the name seems to ring as if it was related to Ryobi. From what I understand its European presence is strong now. They've been in the U.S. (Cleveland, OH) since 1971 so they are not new to the market.
Festool is German made and I really like the quality and concept that they are using to market their tools. There sales strategy is along the same lines as our Saturn Autos. The company sets the sale price so that the competition is not price based. This is really important to local dealers who've experience manufacturers selling products via e-buisness at or near dealer cost. Festool pays the retailers their commissions directly so the money is guaranteed and inventory levels can be kept at a minimum. Unfortunately the product appearance is one that makes it look like an expensive homeowner gimick product and that makes it difficult to sell to the average tool consumer.Sincerely;
The Tool Guy
Thanks again.
I had heard Emerson picked up with HD when they stopped making the Sears line of tools. I would say the feedback I get is "mixed postive" on Rigid. Good on price, a step ahead of Ryobi on durability, scattered complaints on various tools. HD, however, seems to be doing an excellent job in standing behind the line.
I haven't heard much about Festool except in these forums. They are not yet much of a presence here in MN.
Metabo, on the other hand, seems to be making a serious marketing effort around here. I have yet to talk with anybody who bought a Metabo tool that did not rave about it.
Once more, let me say how much I appreciate your participation here; your comments are always thoughtful and helpful.
I have one Metabo tool--the paint remover that I have use to remove about 1 BILLION layers of paint on the ol' house...The thing is a workhorse, taken a beating anc keeps coming back for more...I couldn't imagine using another tool for this job. I wouldn't hesitate to try another Metabo product...
In fact, I thought I was using a "Metabo" product when I bought the Ridged 6" ROS (it too is made in Germany)...Somebody else mentioned that this was built by Metabo...still don't know if was/is built by Metabo, but it has done a good job (albeit, like the Metabo, in more of house restoration atmosphere, rather than "fine woodworking")
I wouldn't hesitate on buying Metabo again...just my 2 cents.
PNUT, how do those paint removers work? I've never seen one in person. What the price range on the Metabo (if you don't mind my asking....).forestgirl -- you can take the girl out of the forest, but you can't take the forest out of the girl ;-)Another proud member of the "I Rocked With ToolDoc Club" .... :>)
Foreestgirl--
Let me see if I can explain this....The machine has a spinning "disk" (like a grinder) but in this disk are removable blades (like helical blades on a planer) that have four sides. There are two blades that scrape on the bottom and two on the sides...The bottom two blades remove paint from the flat portion and the two on the side remove any paint on a 90 degre angle... helps you get right into the cornes.
So long as you don't hit any hidden nails, the blades last a surpisingly long time.
The key to the machine is to keep it moving, otherise you can make some nice marks on your wood. But if you keep it moving, it will take the paint of nicely, and then a quick once-over with the ROS and the siding looks great. Thats not to say that it is easy--scraping paint is a PITA no matter how you look at it. Hold the machine over head (on the eaves), moving it back and forth will give you a real workout. But it is fast and much easier than trying to do it by hand. I think the thing cost $400.00, but it would be worth it at twice the price IMHO.
I'm using on a 120 year old home with old growth redwood siding. I hook the machine up to my shop vac and it captures almost all of the paint chips (espeically important, because it contains lead).
There is a good article at: http://www.taunton.com/finehomebuilding/pages/h00140.asp that describes the tool in some detail, along with the Paint Shaver. The author seems to think that the Paint Shaver and the Metabo make a good 1-2 punch, but as a non-pro, the Metabo does a fine job for what I need.
Nothing like a high-jacked thread :-)....
Porter Cable has had a similar tool in their arsenal for years (grated metal blade for stripping clapboards), but it has no provision for dust pick-up. Which means if there is lead in the paint, it literally flys everywhere.
I remember reading that the Metabo uses a similar, but superior system (hence the high cost) -- but it's greatest advantage, as you point out, is that it can be attached to a vacuum to keep the lead dust away from you and the neighbors.
Wow, very cool, thanks! Who knows where we'll be living and in what when the hubby retires next year. I'll keep that tool in mind just in case [he loves to buy "projects" :-( ]forestgirl -- you can take the girl out of the forest, but you can't take the forest out of the girl ;-)Another proud member of the "I Rocked With ToolDoc Club" .... :>)
You asked about Ridgid tools. I purchased a Ridgid RO sander last fall. I took it home, plugged it in, and ran it for about 30 seconds. Then it quit. Took it apart, and was unable to find anything wrong. I then proceeded to take it to the nearest (1 hour drive) authorized repair dealer only to have him look at it in disgust and tell me what a pile of junk it was. He said he had 30 others waiting to be repaired. I will say though, that once repairs were made, free of charge, the thing has run flawlessly ever since.
I guess initially I expected too much of it, stupid me. Right George.
Edited 7/2/2004 8:28 am ET by aguita
Are the new Rigid tools built by the same folks, in the same factory, as the "old" ones? I'm referring to the new lines that came out toward the end of last year, I think. Seem to be more upscale, aimed at contractors and more serious DIYers. Any feedback on whether they can hold their own against the likes of Makita and DeWalt?forestgirl -- you can take the girl out of the forest, but you can't take the forest out of the girl ;-)Another proud member of the "I Rocked With ToolDoc Club" .... :>)
I have no inside info here -- only what I read and hear. I do know that Emerson originally produced the Rigid line, and I don't know if some tools are now made by other vendors.
Around here, Rigid seems to sell mainly to that part of the contractor crowd who uses a tool until it breaks and then replaces it. Nothing wrong with that philosophy, it's just that I have an old-fashioned mind set: buy the best quality tool you can find, take care of it, and have it fixed when it breaks.
When you consider the time it takes to get the tool to the repair service, wait for the repair, and then return to pick it up -- the use/ dispose/ buy new philosophy probably makes a lot of sense. Especially when you are working tight deadlines.
But I just can't quite get myself to that point, which is why I was interested in what Tool Guy had to say about Metabo and Festool. I am beginning to form the perception that these people are testing the waters to see if they can sell very high quality, reliable, durable tools in this country at a premium price.
TG,
I am curious about your reference to Festool's 'appearance' from a marketing standpoint. Are you refering to their black and green colors and how they are different from the yellows, grays, blues, and oranges we see? Or am I misinterpreting you altogether? I have three of their tools (Rotex sander, Saw and guide system, Planer, well four counting the vac). They are great! Your observations on the sales philosophy is dead on and I also think they should be applauded for it. I see several pro- oriented retailers in my area who have repair facilities and high end stock of the usual PCs, Milwaukees and such who get identified as price gougers because they can't compete with the big boxes on price. Well where do the big box buyers go when they need service or technical help? If these pro retailers aren't supported with the original purchases they won't be there when we need their advice and service. I think Festool recognizes that and they know that in time the pro/commercial users will come to understand that and buy their tools through these types retailers. What a relief it is to a retailer not to be forced into stocking a bunch of high end tools just to secure the product line. People who will buy Festool quality generally won't mind waiting two days for the tool to show up. That is the market they really want, and in due time, the color won't matter.
Greg
Greg, re Festool's appearance; Contractors walk right past the Festool product line in the store. I've got banners and flags, tee shirts, you name it, plastered all over the place and still they walk right by. A few curious questions once in a while but its rare. My only explanation is that they are not big, ugly and bulky enough to cause a "Macho" effect. When people pick them up they treat them like newborn babies, which pleases me because I know they won't damage my demo units, but displeases me because I wish they would at least try! At least if they did that they would see that they are not the petite delicate instruments that they appear to be.
Oddly enough, I sell the heck out of the Fein Multimaster kits. People are buying these up by the 10's because they do most everything that a Rotozip (bosch now) can and can't. These things look like something you'ld find at a hobbie shop but they really get the job done. I guess we just need to get a few more Festool products out there on the job sites before they will become as respected as the the Skill HD-77.
Thanks for the nice response!
Sincerely;
The Tool Guy
TG,
I guess it will take a little time for the word to get out. Even then, you will always have customers who can't get past the price. Nothing new there. I have heard nothing but good about the Multimaster as well even though it does look a little hobby-lobby. Go figure.
I was not aware you sold the Festool line. Good for you. While they may not be your big movers, they will always be there when a customers says "I want the best you got." :) The word is getting out on Festool. Another forum I visit, Sawmill Creek, has a cadre of users and the attitude toward the line is beginning to take on cult status.
Good luck with the line.
Greg
Perhaps "Festool" sounds too much like "festering tool". No humor intended - people's likes and dislikes are influenced greatly by names and logos and perhaps festool's name is unattractive to native english speakers. Maybe it needs a new madison avenue name: "ProQual" tools or something equally market nauseating.
I kind of think that just the word "tool" being within Festool kind of turns some folks off. It sounds kind of gimmikish or something. Kind of like buying a knife from a company called Wonder Knives. I know that this doesn't have anything to do with the quality of the product, but the name is the first thing folks use to make an judgement on a product. Perception is reality.
Names grow on us just like car styles and hairstyles. (Actually hairstyles haven't grown on me for 20 years or so). IMHO when you are offering a high end product it takes time for your reputation to develop because many of us are hesitant to ante up for the extra cost until we know it is worth it. I don't believe Festool has been in this market long enough for that to happen yet but another year or so and we'll start to know the answer. Unless I miss my guess the name and colors will start to look more attractive as the word gets out on the quality of these tools.
There are some very good tools being made these days but we all know there is some real junk out there too. And yet there seems to be room at the top so it is nice to see someone targeting that market. Lie-Nelson is selling planes, to actually be used, at prices none of us could have imagined a decade ago.
Greg
The problem is not a design problem with the planer.
The problem is that most users are taking cuts that are too large in wood that is too tough.
Dewalt is being nice in doing the repairs.
Upon what evidence do you base your diagnosis??forestgirl -- you can take the girl out of the forest, but you can't take the forest out of the girl ;-)Another proud member of the "I Rocked With ToolDoc Club" .... :>)
I learned a long time ago, the people with problems blame everyone except themselves.
No there have been people on other forums folks who are very experianced in w/w having the same problems. This is a design/vendor problem
Darkworksite4:
El americano pasado hacia fuera ase la bandera
I learned a long time ago that baseless conclusions are worth what they're based on. forestgirl -- you can take the girl out of the forest, but you can't take the forest out of the girl ;-)Another proud member of the "I Rocked With ToolDoc Club" .... :>)
I agree with Forestgirl, GeorgeR is full of it; okay she didn't exactly say that, she is too kind. I went through two of these planers, the first I followed the manufacturers' directions for cuts and for the second reduced the cut by 50% and it still broke. I mean, give me a break, I was making a 1/32" pass on cedar ( that's real soft wood, GeorgeR) when it broke. One of the difficulties of forums is having people who don't know what they are talking about, talking.
Yeah, it'd be one thing if he said "I wonder how many of these broken machines were pushed too hard with overly agressive cuts" or something along those lines. That would be a reasonable query, although possibly not answerable, LOL.
"she didn't exactly say that, she is too kind." Good thing thinking it doesn't count! <g>forestgirl -- you can take the girl out of the forest, but you can't take the forest out of the girl ;-)Another proud member of the "I Rocked With ToolDoc Club" .... :>)
Forestgirl--
He is probably right about it being my fault...I should never have expected one of the most expensive portable planers to actually plane 1/64 off of clear heart redwood. I really expected tooooo much. Perhaps I should have used balsa wood instead. Really, what was I thinking? I was wrong to expect a $500 machine to last more than 1/2 hour under these extreme conditions....
Tool Guy--
Let me just say that whenever possible I try to patronize good people like you--even if it costs a few bucks extra. One example is my local paint dealer--the guy has given me great advice on the restoration of my old home, and although the paint he sells (Pratt & Lambert) is available at the local "Ace" at $5.00 per gallon less, I patronize this man because he provides expert advice, good customer service, and although not needed as of yet, I'm sure he would "do right" if there was a mistake.
That being said, the Dewalt was actually a "gift" from my in-laws, who purchased it from Amazon. Sure wished they went to the "Tool Guy." Life would have been easier...
My wife has a paper shredder in her office. I used it for 2 years always feeding in 6 sheets or less like the directions said.
My wife decided that if 6 sheets was ok, 10 sheets would work fine. Within a week the gears broke.
I called to ask about buying replcements. I was told that I could buy plastic gears that would do 6 sheets forever or I could buy metal gears that would handle 12 sheets forever.
I did not blame the manufacturer. (I did buy the steel gears.)
I tell this story to show how pathetic you people are.
Since others asked ...
I used to be a toolmaker. I have done a lot of tool design. I have taken that model of planer apart. I know people with the old model. They use it as it was designed to be used. They have had no problems.
Why don't all of you give enough background for me to consider that you might not be full of it?
Edited 6/27/2004 9:24 pm ET by GeorgeR
So, do you shred 10 sheets or 24 at a time now. You've given me enough background and I have formed my opinion but I'll be a gentleman and keep it to myself.Sincerely;
The Tool Guy
Anonymous internet forums are an interesting phenomenon. Never before have people been able to communicate in this fashion with no identity attached to their comments.
Your comments here will be judged solely on how you articulate your thought, and the reasoning and facts you bring to your position.
You may be able to pontificate in normal conversation without a return argument because of your training, background, or intimidating demeanor.
But offering sweeping, unsupported allegations / generalizations just won’t cut it around here – as you found out.
If you want to offer observations, and have those comments fairly considered, I would urge you to marshal your evidence.
Credibility comes from content.......
Okay you all; lets not be too hard on GeorgeR since he has now explained the logic behind his position. For those of you too dense to pick up on it, let me explain the logic. Since his wife broke a paper shredder by putting 10 sheets in rather than 6, all the DW735 planers that have been broken were because the users put too much wood through them. Got it ?
You left off the overall conclusion: because his wife made a mistake and broke something, we are all pathetic. I'm sure there was a carefully developed line of logic behind that one, but somehow it escaped me... probably because I am pathetic.
I am so pathetic, in fact, that I can't quite figure out how a user could take too deep a cut, since the DW planers are built in such a way that prevents this; you simply can't feed in wood that is too thick, the metal housing on the infeed side won't admit it. My 733 won't let me take more than 1/16th."Everything should be made as simple as possible, but no simpler." A. Einstein
http://www.albionworks.net
Sailalex and AlbionWood -- thank you so much for helping me see the light in GeorgeR's comments! The clarity of his logic is apparent to me now. So much so that I picked up on a point that you both missed! To wit: He took apart one of the thousands of planers made, and he "knows people" with the old model so of course he knows more than DeWalt does about the new model.
Wow! I am so humbled! NOT! forestgirl -- you can take the girl out of the forest, but you can't take the forest out of the girl ;-)Another proud member of the "I Rocked With ToolDoc Club" .... :>)
I don't spend my time trading insults with people.
That's very interesting ..................... you were the one who laid the first insult on the table.
I for one, would like to see you pull back your claws, and participate in these forums with civility. Both of us agree that nothing is gained by trading insults.
>>"I don't spend my time trading insults with people." No, you just fire away with a couple of doozies and then walk off. Labels such as "pathetic" and "full of it" certainly qualify as insults. You got called on your behavior and didn't like it. That's OK, go ahead, take your toys and your attitude and take a time out. I have a 7-year-old grandson who behaves better than that.forestgirl -- you can take the girl out of the forest, but you can't take the forest out of the girl ;-)Another proud member of the "I Rocked With ToolDoc Club" .... :>)
Sic'm nikkiwood. You got it just about right.
You wrote:
<I tell this story to show how pathetic you people are. >
What an ugly thing to say.
I find it absolutely amazing that someone would, could, DID say something like this on a forum so full of wonderfully helpful folks (none of whom make any money off of helping others with their advise, experience, etc.) ...
I am stunned.
GeorgeR- you have reminded me that there are people out there who, for whatever reason, find it easier to be hurtful to strangers than to be even minimally decent. Yuck.
-Peter T.
I'm really worried now. I am on my 4th DW 735. Maybe you can tell me why the first 3 were bad and how many more BF I can get out of #4 and how deep of cut should I take?
I'd better not use it again until I get expert advice on the operation of it.
You wrote <I tell this story to show how pathetic you people are. >
Have you ever looked in a mirror?
That makes perfect sense to me... paper shedder/ pl;aner paper shedder /planer yea there are some simularities.......not...
Heres a link for another w/wing site with a simulaer question
http://www.woodworking.org/Exchange/Forum2/HTML/014642.html
BTW The guys there were having trouble with their defaults too. I couldnt find the link but you'll read referances to it in this link. BTW this is a great site no flame wars just good w/wing people.
Darkworksite4:
El americano pasado hacia fuera ase la bandera
Edited 6/30/2004 3:28 pm ET by RonT
Just out of curiosity GeorgeR, do you know my customer? Are you an authorized DeWalt repair person? A statement such as you've made could not be qualified otherwise. Perhaps you have more information than you've shared? If it would validate your statement please share it so we can all become a bit wiser.Sincerely;
The Tool Guy
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