Nancy R. Hiller

Nancy Hiller is a professional cabinetmaker who has operated NR Hiller Design, Inc. since 1995. Her most recent book is Making Things Work.

Don’t knock the last person’s work

September 11, 2019

Some people criticize others’ work to make themselves look better in the eyes of prospective customers. But Nancy Hiller argues that this is a dangerous way of doing business.
Business Insurance Is Non-Negotiable

August 22, 2019

Nancy Hiller's livelihood is almost entirely dependent on her shop, and while insurance premiums are expensive she can't afford to not pay them
Loose-pin butt hinges: a little play may be better than none

July 10, 2019

I’m working on a set of built-in cabinets in cherry for a late 1920s house in one of our town’s loveliest historic districts. There are two cabinets flanking a large…
Facing Failure

June 12, 2019

Some go so far as to claim that failure is the key to success, but things are a little trickier when you’re faced with failure of your own.
What to Include in a Written Job Proposal

May 17, 2019

Nancy Hiller knows the value of agreed-upon boundaries, managing expectations, and having a written record
Consulting With Prospective Clients

April 18, 2019

“How do you handle inquiries from prospective customers?” asks a reader. “Do you have any rules for design and project approvals?"
The Work/Life Balance of a Pro

January 25, 2019

The notion of work-life balance seems to imply that work is, by definition, drudgery. It may well be, for people who hate their jobs.
Marketing For Woodworkers: Social Media and SEO

October 15, 2018

This is part of a series about different marketing tools for woodworkers. The others are linked below. To be in business, you have to respond to demand; you can’t just…
Free Plan: Architectural Wall Cabinet

July 26, 2018

Arts and crafts maker presents a fresh twist on a period design
Marketing for Woodworkers: Print Ads

June 26, 2018

Darrell Peart credits his ads in print periodicals with making his name one of the most widely known among those who specialize in Arts and Crafts work

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