dynamwebz

I might add, the staff at the Providence (actually east greenwich) store in Rhode Island are extremely helpful except for that one rather tall and large salesman who basically refused my request. It was not the first time I found him rude and yes, he is no longer employeed at that store. Or so it seems.
I will continue to shop there and purchase domestic or foreign made tools as I see fit to do so.
all else aside, the discount table has some really cool buys!

Lie-Nielsen was concerned about the service that potential customers received at the stores, where the tools were kept locked in a glass case and where, he says, store clerks were not always able to provide critical advice about how to choose and care for their products.

Yeah I never liked that you had to find an employee, have that employee locate the key, be allowed to touch but not be able to try the product. But, when the woodriver line arrived, Woodcraft had a floor model plane next to a piece of wood just waiting to be tried. So I asked if I could run a comparison with a LN plane. Nope was the answer. I left the store without a plane.